MyStay - Porto Centro double room with terrace

Positive: Tuve un percance el día que llegué y al día siguiente x la mañana q no había agua caliente, finalmente lo solucionaron.

Cómodo Positive: Organizado y limpio Negative: Estaba todo perfecto

Negative: Nous avons du réclamer les petits déjeuner à plusieurs reprises alors qu'ils étaient compris dans la location

Mejorable Positive: La habitación Negative: No entran a limpiar y tuvimos incidencias con el desayuno

Black Mold Walls Negative: We walked into our room to find a wall covered in black mold. I find it interesting that staff cleaned the room, prepared it for guests, and fully expected someone to stay in the room considering the state of the obvious mold. Of course, staff hours end 30 minutes before check-in, seemingly so they don’t have to deal with these issues! I immediately requested to cancel the room because I did not feel it was safe or healthy to stay in, and requested my money back. Three weeks later and the issue has yet to be resolved.