Sun Paradise Beach Apartment

Apartment was good but limited communication from staff Positive: The inside of the apartment was great. Good facilities and it was clean. Negative: Communication from staff was non-existent. They use an AI virtual agent who is unable to answer questions and responds in Portugese even when you message in English. I got nowhere with the AI virtual agent, so I messaged via whatsapp and no one got back to me. After our stay, I got a message asking for me to give them a 10 review, which I thought was a bit much. To enter the building you need door codes which play up so we spent time standing outside in the dark and in the rain trying to figure out why the doors werent opening even though they had opened earlier so we knew we were using the correct door code. Also in the check in message, you get given 3 door codes but only one works. Surely they know which door code is correct and can just send you that one so you arent keying in 3 different codes to see which one works???

Positive: O apartamento estava em boas condições e muito confortável

Fabulous apartment with great location & excellent facilities. Positive: Great facilities in the apartment, which were exactly as shown in the photographs. Excellent location as well, near to shops & the beach area, with a lovely bakery next door. The underground car parking was good as well, if a little tight to move around. Negative: A little information pack in the apartment would have been good, especially with instructions on how to get the wrist bands required for the pool area in the summer. A safe would be a good thing to add as well.

Em geral, correspondeu às expectativas. Positive: Cama e sofá bastante confortáveis e o facto do sofá ser sofá-cama. Negative: A torradeira não funcionava.

Huoneisto siisti ja toimiva. Positive: Sijainti hyvä. Negative: Keittiön lavuaarin viemäri oli tukossa. Korjaajan tulo kesti kolme päivää. Rikkinäistä leivänpaahdinta ei vaihdettu toimivaan kymmenen päivän oleskelumme aikana.