MyStay - Porto São Bento - Estúdio

Positive: Struttura pulita, posizione centrale Negative: Ascensore non funzionante (stanza al 4 piano). La stanza non era ancora pronta al nostro arrivo.

Incorrect check in details left me stranded at night Negative: I was given incorrect check in details so could not check in and there was no staff/hotline to support as it was late so I was stranded in Porto and had to wander around at 1am looking for another hotel in peak season. I got a full refund for my booking but they would not compensate me for additional costs incurred from staying at a more expensive hotel

Great location and easy check in Positive: Location Value Negative: Lift was broken three floors carrying luggage Humidity

Lloc fantàsticament situat al centre de Porto Positive: La ubicació és excel·lent Negative: No hi ha cap atenció personal. Volia deixar el meu equipatge abans de l'entrada a l'allotjament i no hi havia cap personal de l'allotjament amb qui comunicar-me.

It was great to stay there Positive: It is in the city center, next to the railway station. Easy to reach by walk all of the relevant places. Negative: The mold in the bathroom