MyStay - Porto Batalha quarto duplo com terraço

Péssima Positive: A centralidade Negative: Limpeza muito má…cheguei e havia cabelos na cama o que supostamente não houve muda de lençóis…televisão não funciona e chuveiro deficiente. Não volto mais a esse alojamento

Positive: El desayuno

The host was kind and welcoming, the location was great. Positive: The location was great. Negative: My room was cold.

Positive: Localização e limpeza Negative: Ter pago o pequeno almoço e não o terem entregue no quarto

Where the photos promise more than reality delivers Positive: Location and fast check-in Negative: The room clearly needs renovation. There is visible mold on the walls (shown in the attached photo), and the floorboard in the bathroom is swollen. The bed linen was not completely clean, and there was an unpleasant smell in the room. Room 001, which is located next to the kitchen, has very poor sound insulation. Conversations from the kitchen could be heard very clearly in the room, which was disturbing late at night (around midnight) and made it difficult to sleep. The kitchen itself is a kitchen in name only. There were no cutlery at all (not even a single piece). The refrigerator does not work properly and starts making a loud whining noise shortly after being turned on. There is also no kettle – only a microwave and a coffee machine (but you need to bring your own coffee capsules). Compared to the entrance area of the property and the photos shown on the website, the experience was very disappointing. The Wi-Fi practically does not work, or you have to stand in a very specific spot in the room for it to connect.